Privacy Policy

Last Updated: 02.01.2026

Welcome to Optamisai („Optamis AI”, „we”, „our”, or „us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit https://optamisai.com/ and use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, such as:

Name
Email address
Phone number
Company name
Job title
Billing information
Any information submitted through contact forms or inquiries

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time spent on our website
Referring website URLs

AI Service Data

If you use our AI-powered solutions, we may process data, prompts, files, requests, or content submitted by users solely for the purpose of delivering the requested services.

2. How We Use Your Information

We use collected information to:

Provide and improve our services
Manage customer accounts
Respond to inquiries and support requests
Process payments and invoices
Communicate service updates
Improve website performance and user experience
Monitor security and prevent fraud
Comply with legal obligations
Conduct analytics and business operations

3. Legal Basis for Processing (GDPR)

Where applicable, we process personal data under one or more of the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests

4. Sharing of Information

We do not sell personal data.

We may share information with:

Cloud hosting providers
Payment processors
Analytics providers
Customer support platforms
Professional advisors
Regulatory authorities when legally required

All third-party service providers are required to protect data and process it only for authorized purposes.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction.

Where required, we implement appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Other legally recognized transfer mechanisms

6. Data Security

We implement reasonable technical and organizational measures to protect personal information, including:

Encryption where appropriate
Access controls
Security monitoring
Secure infrastructure
Employee confidentiality obligations

However, no method of transmission over the Internet can be guaranteed to be completely secure.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Fulfill legal obligations
Resolve disputes
Enforce agreements

When data is no longer required, it will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Measure marketing effectiveness

You may control cookies through your browser settings.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the details below.

10. AI Services and Automated Processing

Optamis AI may provide AI-powered tools and automation services.

Users remain responsible for ensuring they have the necessary rights and permissions for any content submitted to our systems.

We do not use customer-submitted content to train third-party AI models unless expressly agreed in writing.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have any questions regarding this Privacy Policy or our data processing practices, please contact:

Optamisai s.r.o.
Protifašistických bojovníkov 11
040 01 Košice

Website: https://optamisai.com/
Email: privacy@optamisai.com
Email: contact@optamisai.com

GDPR Representative (if applicable)

If required by law, Optamis AI may appoint a representative within the European Economic Area for GDPR-related matters.